Shipping & Return Policy | photoroost Canada

Shipping Rates and Arrival Times
Shipping Within Canada Expedited Parcel™ Expresspost™ Priority™
Production Time 3-5 business days 3-5 business days 3-5 business days
Estimated Shipping Time 3-7 business days 1-2 business days overnight
Tracking Yes Yes Yes
Flat Rate per Order $9.99 $15.99 $24.99
Shipping to USA   Priority Mail®        
             
Production Time   3-5 business days        
             
Estimated Shipping Time   2-4 business days        
             
Tracking   Yes        
             
Flat Rate per Order   $14.99        
             
             
Shipping to All Other Countries   USPS First Class  DHL
International Tracked Plus    
             
Production Time   3-5 business days   3-5 business days    
             
Estimated Shipping Time   7-15 business days   7-15 business days    
             
Tracking   No   Yes    
             
Flat Rate per Order   $32.99   $39.99    
             
•Shipping to Postal Box numbers where available        
•Estimated Shipping Time is to major Urban Centers, Rural and Remote addresses may require additional delivery time
•Shipping within Canada is via Canada Post        
•Shipping within USA is via USPS            
•Shipping to All Other Countries is via USPS (untracked) or DHL (tracked)      
•All items are shipped with No Signature Required        
•All Shipping Costs are to one location          
•For shipments outside Canada, duties, taxes and/or custom fees may be payable  upon  delivery.  These fees vary from country to country and are the purchasers  responsibility       
             
Returns Policy            
             
1. If you are not completely satisfied with the quality of our product and/or workmanship, or if it should become damaged 
    during its shipment from us to you, we will replace it at no charge.       
             
    Alternatively, you may return the product to photoroost for a refund, provided you obtain a return authorization in advance 
    and the product is returned complete and in the same condition as you received it.    
             
2. Any request for a replacement product or a return authorization must be made within 30 days of delivery of the order.
             
3. We'll notify you of your refund via e-mail after we've received and processed the returned item. You can expect a refund 
    in the same form of payment originally used for purchase within 7 to 14 business days after we receive your return.
             

 

 

 

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